Better Business Bureau of Southern Colorado (BBB) announced the 2017 winners of the annual Excellence in Customer Service awards at a gala on September 28th at the Colorado Springs City Auditorium. The gala drew in nearly 400 attendees representing both the business and social impact community. We’re pleased to announce both All Smiles Dental Group and Colorado Dental Group received the 2017 BBB Excellence in Customer Service Award.

BBB award night

BBB AwardThe BBB of Southern Colorado has recognized outstanding customer service since 1995. For the awards, businesses do not compete against each other, but rather how they meet the standards for excellence. The application process includes submitting a 50-page application outlining the company’s customer services processes. Furthermore, an independent executive review committee conducts half day onsite interviews with key company personnel to substantiate whether the applicant companies are “walking the talk” in their customer services processes.

“We are proud of our Excellence in Customer Service Award winners,” said Jonathan Liebert, CEO and executive director of BBB. “This vetting process is rigorous and lengthy – and these companies have proven they are super stars in customer service.”

About Peak Dental Services®

Peak Dental Services® is a dental support organization that provides business and administrative support to a network of general & specialty dental offices. Dentists are able to accelerate their career with Peak Dental Services® while simultaneously achieving an enriching work-life balance.

About BBB of Southern Colorado

Since August of 1980, Better Business Bureau of Southern Colorado has helped consumers find businesses, brands, and charities they can trust. It serves 25 counties throughout Southern Colorado. BBB of Southern Colorado sets standards for marketplace trust – to create a community of trustworthy businesses and charities – by encouraging and supporting best practices, educating consumers and businesses, celebrating business role models, and calling out and addressing substandard marketplace behavior. BBB of Southern Colorado houses nearly 40,000 reviews on companies in the region. In 2016, it processed 2,660 complaints and had 1.67 million page views on its website. All company and charity reports are available for free online. For more information, visit the BBB news release.